FAQ

How many hairstylists do you have?
Vybe’s Hairdressing is owned and managed personally by the hairstylist sisters Ana, Ina and their team!

Is the salon for ladies only?
Vybe’s Hairdressing is a unisex salon. However, we do have a covered section catered to customers wearing hijab.

Do I need to book an appointment?
Yes. We operate by appointment only. For bookings, please call 68760141. Should you have other enquiries, you may drop us a private message on Facebook or Instagram or via WhatsApp at 85172809 and we will get in touch with you soonest to assist you with your booking.

How early do I have to book my appointment?
Bookings are advised to be made a few weeks in advance for weekend slots. Weekday slots are generally easier to secure on non-festive periods. Available slots are subject to the service that you are booking as well as the crew’s working schedule.
After confirming your slot, you will be reminded of your booking(s) via 2 automated text messages 24 and 3 hours before your appointment time. You will not be required to reply to these messages. However, we seek your cooperation to update us should there be any changes in your appointments or if you will be running late.

What is the best way to contact the salon?
We receive bookings and enquiries from many channels but the best and quickest way to get in touch with us is via Whatsapp.

I have requested a hairstylist. Will I be charged differently?
No, there are no different charges for requesting your favourite stylist. However, do note that all hairstylists work with the help of assistants to better manage their time.

What if I need to cancel my appointment?
It’s alright. We would really appreciate at least a 24 hour notice.

What if I am late for my appointment?
We would really appreciate an update before your actual scheduled appointment. Depending on how late you are and what service you will be doing, we may or may not need to reschedule the appointment so that the next scheduled client is not inconvenienced. We will however do our best to accommodate your service needs. Nevertheless, if we do not hear anything from you by the next 15 minutes after your appointment time, we hope you can understand when we have to give up your slot to someone else.

I really need to get my hair done urgently.
There is a waitlist every day. We will call the names on the waitlist whenever there is a cancellation hopefully by a day before your preferred day. You could try the waitlist!

Do you accept walk-ins? Perhaps for just a haircut.
As we operate by appointments only, almost every day our appointments are back to back and there are very little time for us to take a short break. We really do not want to disappoint you especially when you have to travel far to reach us!

What are the operating hours?
Operating hours are based on the appointments for that day. The earliest timeslot will be at 10am. Depending on the service(s) you are booking, the cut-off time for chemical hair services is at 3pm, 4.30pm for treatments and 5.45pm for haircut.

Why is there a wide range of prices for some of the services?
All our prices are generally dictated by costs associated with the service such as product usage for your hair as well as the time taken to do your hair.

Can I drop by for a consultation?
You can certainly drop by for more enquiries. Full consultations with a hairstylist will have to be during your appointment time when you are ready to do your hair.

Do you provide massages during hair washes?
There are no massages for all hair services except for scalp treatment.

What mode of payment do you have?
We accept cash, NETS, AMEX, Visa, Masters, PayNow and PayLah. Contact-less payments are for bills that are $100 and/or below.

In light of Covid-19, are there extra measures implemented in the salon?
Yes, there are. You can read them here.

Last updated 06/08/2021.